PRIVACY AND COOKIES

Cookie Policy

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers

PRIVACY POLICY

This Privacy Notice sets out the basis on which we will process the personally identifying information (‘Personal Data’) that we collect and receive from and about users of our website Home Sharpe Studio Silver (“the Site”) and customers who purchase our products.

What we do with your data

  • We will only collect, keep, use and share Personal Data for legitimate business purposes that we explain here below, or if we’re legally required to do so.
  • We will be as clear and open as we can with you on what Personal Data we collect and how it will be processed.
  • For as long as we maintain records of your Personal Data, we will keep it up to date and protect it with appropriate safety measures.

CUSTOMERS

Data Collection

We collect the following Personal data from or about you as a Sharpe Studio Silver customer:

  • We will collect Personal Data from you through the order process: your name, phone number, postal address and email address. This is to allow us to provide the products purchased by you.
  • Personal Data collected automatically from the use by you of the site. The data transmitted from your browser includes your IP address, the date and time of the visit the pages accessed, the access status/HTTP status code, your browser, your operating system and interface, as well as the language and version of the browser software. The legal basis for collecting and processing this personal data is to be able to operate the site and provide you with access to the pages you wish to access.

Data Uses

We use your Personal Data:

  • For the administration of your purchases and to contact you about your purchase.
  • To analyse the purchase history of our customers and the way our customers use the site.

Cookies

We use cookies to identify data traffic patterns, personalise contents and support security. The cookies we use are described in more detail in our cookie statement at the bottom of this page. They do not provide any information which might disclose the identity of a specific person, but they may potentially identify your computer, your browser and your internet settings. You may change the storing of cookies in your browser settings at any time by selecting the function “accept no cookies”. However, disabling essential cookies may result in you no longer be able to use the entire functionality of the site.

Google Analytics

Google Analytics, a web analytics service provided by Google, Inc. (“Google”) also places cookies on your computer, to enable Google to provide us with activity reports relating to the site. Google uses this data only to provide us with information on how users use the site and does not associate your IP address with any other data held by Google. The information generated by Google cookies about your use of the platform (including your IP address) will be transmitted to and stored by Google on servers in the United States. You may refuse these cookies by selecting the appropriate settings on your browser.

Data Sharing

Sharpe Studio Silver will not sell your information. We will not share your information with any third party except as stated in this Privacy Notice or as required to operate the site, provide our services to you and administer your account.

WEBSITE VISITORS

Data Collection

We collect the following Personal Data about you if you visit our site: site referrals, browsing pattern, browser type, location, general interests, gender, age. The data transmitted from your browser includes your IP address, the date and time of the visit the pages accessed, the access status/ HTTP status code, your browser, your operating system and interface, as well as the language and version of the browser software. The legal basis for collecting and processing this personal data is our legitimate interest in operating the site, providing you with access to the pages you wish to access, understanding the interests of our potential customers and providing you with relevant information about our services.

Data Uses

We use this Personal Data:

  • to provide you with bespoke website content
  • to collect site statistics.

Data Sharing

Sharpe Studio Silver will not sell your information. We will not share your information with any third party except as stated in this Privacy Notice or as required to operate the site, provide our services to you and administer your account or otherwise as required or permitted by law.

DATA PROCESSORS

We use third party processors to collect, export, process and store Personal Data on our behalf. The processors we use currently are the following:

Payment Processor

Web Management Tools

International Data Transfers

We use data processors located outside the European Economic Area (the Webador web server) only after taking such steps as are required to ensure that Personal Data they process on our behalf receives protection equivalent to that provided in the EEA. Our processors are either certified as compliant with the EU-U.S. Privacy Shield Framework where they are located in the USA or have entered into an agreement with us containing the model clauses approved by the European Commission as providing contractual protection equivalent to that provided by the data protection regulations applicable in the EEA. To learn more about the Privacy Shield program, please visit www.privacyshield.gov.

Data Security

  • We maintain technical and physical safeguards that are designed to protect the security and integrity of your Personal Data, and to guard it against accidental or unauthorised access, use, alteration or disclosure to unauthorised third parties. These measures include device encryption, firewalls and virus checking procedures.
  • Where we keep Personal Data files on local devices these devices are protected and accessible only to authorised Sharpe Studio Silver employees.
  • We regularly review our security systems to ensure that your Personal Data remains safe and secure.

Duration of Storage

We will maintain records of your Personal Data for as long as you remain:

  • a registered user of our site.
  • have completed a purchase with Sharpe Studio Silver in the last 36 months; or for as long as is necessary to provide our services to you.

Your Rights in Relation to Personal Data

  • You have the right to update and correct the personal information on your account. You also have the right to request from us all personal information that we hold that relates to you, to request restriction of the processing of that data and to request that we delete that data.  Where allowed by applicable law there may be an administrative charge for supply of copies of data and we may also require you to provide us with appropriate identification before we comply with this request. You also have the right to object to our continued processing of your personal data.  You may also have the right to data portability. If you have a complaint about the way in which we use your personal information you have the right to complain to the Information Commissioner www.ico.gov.uk.
  • You can contact us with questions about the personal information we hold about you using the contact information provided in the contact us section of this privacy notice.

Changes to our Privacy Notice

We will update this Privacy Notice from time to time to reflect changes in our business. All such changes will be posted to the site.

Contacting us

If you would like to know what information we hold about you or if you have any other queries or complaints in relation to this Privacy Notice, or our site, our contact details are as follows:

info@sharpestudiosilver.com

Sharpe |Studio Silver

120 Richmond Park Crescent

Sheffield

S13 8HG

Tel 07444818055